Questions?
Thank you so much for your interest and support of C.O.R.E. Our goal is to be the most comprehensive Pilates studio in Greenville, offering both Classical and Contemporary modalities to target what works best for you and your personal goals. Please see below for answers to many of our Frequently Asked Questions.
I’m new to Pilates - what should I expect?
A welcoming environment where the goal is for you to learn, grow, and have fun, all while being safe. Here at C.O.R.E. we focus on building a community of supportive and encouraging clients, who help one another on their Pilates journey. Our staff is highly trained and fully certified to keep you safe and challenged while providing results.
What class should I take if I have no Pilates experience?
To get started, we always recommend a couple private lessons. In these sessions we will introduce you to the equipment, the process of deeply engaging your core, proper breath work, and work with your body and any limitations you might have. Private lessons allow for manual adjustments, proper alignment, and deeper control so that you will feel more confident participating in a group class.
- You can purchase the New Client Special 3 pack of Privates for $195 - HERE.
If you want to jump straight into group classes, we recommend starting with one or two of our "Intro Classes." These take place on Tuesdays at 10:00 and Saturdays at 12:00. They are 30 minutes long and $15.
After the Intro Class, the best place to start is with the “Pilates Foundations" classes on Wednesday mornings at 8:00 or Wednesday evenings at 6:30PM.
- You can also purchase the New Client Special 3 pack for $75 HERE. This package applies to all of our group classes.
How do I book my classes?
We use the Momence app for all of our bookings and class schedule. You can download the app HERE or go to our Class Schedule on the website. Once you find the class or package you would like to purchase, it will prompt you to set up an account.
What should I bring to my first class?
- Grippy socks are required for all C.O.R.E. Pilates classes. Grippy socks are sold at the front desk in various sizes.
- Water
- Open-mindedness and confidence!
What should I wear?
Whatever you typically feel most comfortable working out in - C.O.R.E. is a no judgment zone!
Studio Etiquette
- No cell phone use in class
- No chewing gum
- Please refrain from using strong perfumes and lotions
- If you are sick and contagious, we kindly ask that you stay home until you are well
What’s your cancellation policy?
We understand that things come up and plans change. If you can’t make it to class, we ask that you cancel your booking at least 12 hours before the start of class for any group equipment classes, and 24 hours for private lessons. This makes way for others on the waitlist to be able to adjust plans and attend class.
If a late cancellation is made outside of the timeframe, or the booking results in a no-show, it will result in a loss of one class credit from the existing package on file, or a $20 fee charged to clients with unlimited memberships.
When should I arrive to class?
We recommend arriving 10 minutes prior to the start of class. This ensures you can claim your spot, are ready to-go, and can speak to your instructor about any injuries or Pilates experience!
What if I’m running late?
We have a 10 minute late policy. We understand traffic and unexpected delays, but the least amount of class distractions, the better! This policy is especially strict with brand new clients. **Please note that for 6:00 and 7:00am classes, the front door will lock on the hour since our retail team comes in at 7:45. Come early, so you don't get locked out!**
What if I can't find parking?
We know that some hours can be quite busy and full in our parking lot. If you are unable to find a space, you may pack on Chestnut St. that runs beside our building. Please be aware that when you leave the studio, others are also circling and looking for spots. We ask that you please not sit in your car idle for any longer than necessary, to free up spots for the next class arriving.
How long do the class packages last?
All package options are valid for 4 months from purchase.
What is your Membership Cancellation Policy?
Our recurring monthly memberships offer discounted rates in exchange for longer commitment times. All memberships, either 3 months or 12 months, require a 30 day written notice before the end of the contract, or it will automatically renew for another full contract term. We understand things happen like moving out of state, or medical reasons that would keep you out of the studio. Please speak with us if you need to cancel your contract for any unforeseen circumstances.
How far in advance can I sign up?
6 weeks in advance
What is the difference in Classical and Contemporary reformers?
Classical reformers have a few very distinct features. Some of which include: leather straps and handles that sit lower than contemporary ropes and risers, the springs are all the same weight resistance (no color coding here...) and most importantly, you need to use your body and core to fully move the carriage. Unlike contemporary reformers that have evolved to keep safety first in larger group classes, the classical foot-bar does not lock down, and is meant to move up and down during transitions, for efficiency and flow. Many people note that classical reformers may feel “harder” than contemporary machines found in group studios. This is because the classical carriage rolls on wheels that are “grittier,” like sand paper, which requires engaging much deeper core muscles in order to close the carriage. For more info on differences between Classical and Contemporary Pilates, READ HERE
What is a Mat-Tower?
The Mat-Tower conversion unit is a piece of classical Pilates apparatus created by Joseph Pilates that transforms and converts the Reformer into a completely different piece of equipment. It was designed to help deepen and engage muscles in order to better work through all exercises across the Pilates system. The Mat can be used by itself for classic Mat exercises such as the Hundred and the Stomach Series, and the Tower adds the challenge of leg and arm springs, adding resistance and support to mat exercises such as the Rollup and Saw. When you sign up for a Mat-Tower class, you can expect to work at least half of the class on this equipment. Some instructors may choose to incorporate Reformer exercises as well, but the majority of the class, if not all of it, will utilize the Tower. Tower units are a part of all of our Pilates equipment.
Is Mat-Tower on the Reformer?
Yes! The reformer converts into the “Mat-tower” by removing all the springs, sliding the carriage to the back of the frame, and placing a large, stable mat in the open space from the center of the frame to the foot-bar. It’s like a transformer!
What is a Chair Class?
The Pilates Chair is a compact, versatile piece of equipment designed to build strength, improve balance, and enhance core stability. Using springs for resistance, it offers a full-body workout that challenges control, coordination, and power—all in a small footprint. The Chair can be challenging, and is better suited for students with several classes under their belt. (Careful not to confuse this with "Chair Yoga")
Where do Private Lessons take place?
We utilize all the equipment in the studio for private lessons, but also have a separate room for lessons on the reformer and Cadillac. Don’t want to come by yourself? Bring your friends to a private duet or group of three! We now have room to accommodate small private groups, along with private parties up to 12 people.
Thank you so much for your interest, and for your support of our small, local business. We are so honored to further offer our love of Pilates and Mindful Movement to the Greenville community. Please reach out by email or call the studio at 864-923-5974 if you have any additional questions. We look forward to growing strong together!
Your mat is waiting....
Xo, Currie